TERMS & CONDITIONS
CUSTOMER CARE
At MountainShire Farms, we value our customers and are committed to providing excellent customer care. We strive to exceed your expectations and ensure that you have a positive experience with us. Below is a generic customer care section that outlines our approach to customer service:
Communication: We believe that communication is key to providing exceptional customer care. Our customer service team is available to answer your questions, address your concerns, and provide assistance via email, phone, or chat. We aim to respond to all inquiries within 24 hours.
Product Information: We want to ensure that you have all the information you need about our products. Our website provides detailed product descriptions, specifications, and images. If you have any questions about a product, please contact us, and we will be happy to provide additional information.
Feedback: We appreciate customer feedback as it helps us improve our products and services. If you have any suggestions, comments, or concerns, please let us know. We welcome your feedback and are committed to incorporating it into our business practices.
Thank you for choosing [company name]. We appreciate your business and look forward to serving you.
PRIVACY & SAFETY
At MountainShire Farms, we take your privacy and safety seriously. We are committed to protecting your personal information and ensuring a safe shopping experience. Below is a privacy and safety section that outlines our approach to privacy and safety:
Privacy: We collect and use personal information to fulfill orders, provide customer support, and improve our products and services. We may collect information such as your name, email address, shipping address, billing address, and payment information. We do not share or sell your personal information with third parties unless required by law.
Security: We use industry-standard encryption technology to protect your personal information during transmission and storage. We also have physical and electronic safeguards in place to protect against unauthorized access, use, or disclosure of your personal information.
Cookies: We use cookies to enhance your shopping experience on our website. Cookies are small files that are placed on your device when you visit our website. They allow us to recognize your device, remember your preferences, and personalize your experience. You can disable cookies in your browser settings, but this may affect your ability to use our website.
Children's Privacy: We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete the information as soon as possible.
Safety: We take safety seriously and follow industry standards to ensure that our products meet safety requirements. We also provide product safety information and instructions with each product. If you have any questions or concerns about the safety of our products, please contact us.
Thank you for choosing MountainShire Farms. We are committed to protecting your privacy and ensuring a safe shopping experience. If you have any questions or concerns about our privacy and safety policies, please do not hesitate to contact us.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments